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Digital · 06 · Automation & artificial intelligence

Automation & AI

Cut down manual work and bring in AI where it saves time or money.

Timeline: 1 to 12 weeks
Corrective warranty: 60 days

Starter

For:: Automating a repetitive task
Timeline:: 1 to 2 weeks

1 workflow, 2 connected tools maximum
Triggers, actions and notifications
Testing and documentation
Go-live

Examples: Form → Google Sheets + email; new order → WhatsApp notification.

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The choice of most SMEs

Business

For:: Automating a business process end to end
Timeline:: 2 to 4 weeks

Everything in Starter, plus:

Process audit and mapping
Up to 3 multi-step workflows with conditions
Up to 5 connected tools (API, webhooks)
Data sync, error handling and alerts
1 simple AI building block (summary, classification, drafting replies)
Training

Examples: Lead → qualification → CRM → follow-up; order → payment → invoice → notification.

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Premium

AI assistant

For:: Assistant connected to your company data
Timeline:: 4 to 6 weeks

Use-case scoping
Assistant on your website, WhatsApp or internal tool
Knowledge base built from your documents (RAG)
Conversation memory and history
Guardrails, answer control and hand-off to a human
Conversation tracking dashboard
Testing, evaluation and deployment

Examples: Customer service assistant, sales assistant, internal HR assistant.

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Custom

AI agents

For:: Smart automation of complete processes
Timeline:: 6 to 12 weeks

AI agents able to act in your tools (CRM, emails, documents)
Automatic document reading and extraction (invoices, forms, OCR)
Multi-agent architecture
Human validation, permissions and logging
Monitoring and continuous optimisation

Depending on the project.

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Available options

Email, SMS or push notificationsAll offers
External API integrationAll offers
AI feature (drafting, summary, classification)All offers
Additional trainingAll offers

Frequently asked questions

When does the timeline start?

Once we receive the deposit and your content: texts, logo, photos, access. If we hear nothing from you for more than 15 days, the schedule is paused.

Are tool and AI subscriptions included?

No. Automation tool subscriptions (Make, n8n…) and AI model usage are paid by the client; they are estimated in each quote.

Who owns the solution?

The source code, admin access and documentation are handed over to you once the balance is paid.

Planning a “Automation & AI” project?

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